We would like to invite you to a free educational seminar Transforming Customer Engagement in the Digital Age taking place on Thursday, 3rd December in Shoreditch at the new luxury Hotel M by Montcalm. The event will be followed by Christmas drinks, canapes and networking which we would like you to stay for too.
Tomorrow’s big spenders are today’s trendsetters – how is your business reinventing itself to respond to the millennials’ future expectations? Digital disruption and the move online is affecting all companies, regardless of industry or size. Today it is imperative for companies to offer an exceptional commerce experience for their customers across the web and mobile devices that is consistent with all their customer touchpoints. Real-time insights allow us to anticipate customer preferences and move beyond traditional CRM to create a seamless customer view. At this event you will hear from Richard Martin, Change and IT Director, Arco and gain expert advice from technology specialists Conexus, Gauri and hybris.
To book your place at the event please register here and you are welcome to invite a colleague to attend with you.
The Ecommerce Club would like to invite you to the last gathering of the year at the gorgeous Gordon Ramsay's Maze restaurant in the heart of Mayfair on Tuesday December 8th. At the VIP Christmas Lunch: Retailers must now either disrupt themselves, or be disrupted! you will be able to network, share learnings and discuss issues with your peers over a 4-course meal, while you hear from industry expert Rob Le Boutillier, UX Lead, Salesforce EMEA (former UX Senior Manager House of Fraser).
Overview: the retail industry will change more in the next three years than it did in the last five decades according to Shelley Bransten, Salesforce SVP, Industry Solutions, and former Gap Inc. executive. The playing field has been levelled. To survive, retailers need to think big about the possibilities that the future holds.
•Hear how retailers are blending the digital and physical world by transitioning from a system of record to a system of engagement
•Consumers want a more relevant and personal shopping experience, retailers must now either disrupt themselves, or be disrupted
The event is free to attend, but is only open to people in retail and ecommerce roles.
For more information and to book your place please contact membership@ecommerceclub.org
We are very excited to announce the Ecommerce Club's first Twitter Debate #eclubdebate taking place on Wednesday 9th December at 12pm. Get ready to meet great professionals and to interact in interesting conversations about Myths of the Digital World sitting comfortably at your desk. Please follow @EcommClub on Twitter and don't forget to mention #eclubdebate.
The Ecommerce Club will release a report about the Key Digital Myths early next year and we would love to hear what you think. You can contribute to the report by completing our quick survey here.
We look forward to seeing you soon
Take care
Miss Charlie Lines
Director and Co-founder
Mixing Digital
The Ecommerce Club events are kindly supported by our partners Demandware, Salesforce, Certona, OneHydra/Greenlight, NMP, BORN, UKFast and by our regional partners the IIA and Scottish Enterprise.
