Hi
Last week we saw Google fined to the tune of 2.42bn euros and parliament hit by a cyber-attack just weeks after 48 NHS Trusts were also hit, an investigation is still underway to determine if any data has been compromised
Now for some good news!
Ecommerce Club Working Lunch London: AR Customer Buying Experiences
Wednesday July 12th, London
How will augmented reality and smart fitting rooms be integrated into the shopping experience? AR changing rooms are a growing trend among retailers, with high street brands such as Topshop and Gap already trialling the new technology. This is your opportunity to see OSF Commerce’s LIVE Style Studio and SMART Fitting Roomin action and to discuss with your retail peers how and where it fits into the customer experience of tomorrow.
Register here
Ecommerce Club Working Lunch London: Effectively Managing Customer Data
Thursday 20th July, London
Customer data management is a hot topic these days with the customer's journey being at the centre of the retail universe. At today’s event, we will talk about how to pull all data sources together in a centralised place and how this action can do more to boost ROI and customer interaction. Our Ecommerce Club partners, OSF Commerce, will demo their tool which allows you to effectively manage customer data with OSF UnifyCOMMERCE (Patent Pending), which is a customer-centric solution that centralises commerce customer data into Salesforce Sales, Service, Community and Marketing Clouds for a single view of all customer data from Salesforce Commerce Cloud, formerly known as Demandware. Our second speaker is Saima Alibhai, Managing Principal Consultant, EMEA at Oracle + Bronto. Saima will take the audience on a journey across the different channels (online, bricks-and-mortar, customer service, mobile, etc.), demonstrating personalisation do’s and don’ts as well as offering examples of retailers who deliver best-in-class shopping experiences today.
Who should attend: Retailers with an established online presence with revenues over £5 million
Register here
Ecommerce Club Summer BBQ: Cutting through the Noise, Communication Trends in Ecommerce
Tuesday 15th August, London
Join Unilever, Kooomo, Ometria Oracle+ Bronto and OSF Commerce from 1pm for our annual summer BBQ and debate on the roof of the ultra-cool Queen of Hoxton in Shoreditch where we will provide beer, wine, soft drinks, BBQ foods and a panel debate on communication trends in Ecommerce. We will discuss amongst others: Managing omnichannel - Machine Learning - Artificial Intelligence - Location based services - Voice/Digital Assistants (Alexa, Amazon, Siri. etc) – Emojis – SMS. Each retailer can register for three tickets per company. The 30-minute panel is being pulled together now so if you would like to be on it then please let Davina@ecommerceclub.org know.
Register here
See you soon
Charlie
Director
Mixing Digital & The Ecommerce Club
020 8985 4249